TD Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  Ashley and Stephanie at this branch are lying and deceiving. They lied about multiple aspect of the account I was opening as and a result my husbands company received a lawsuit for breach of contract. I opened an account with a check for $2500 from my husbands business. I specifically asked if I would be able to use the overdraft coverage as I waited for the check to clear. They assured my it would be fine. I was assured I could take up to $700 out as soon as we were done. That was a lie. They couldn't tell me why it wasn't working, I was told just to wait a little longer. That night it also didn't work. Also Sat morning it didn't work. A local branch told me my card was never activated. Mon morning I was still not able to access any of the money. My husbands customer is livid that he cant start his job today. I realize things take time and every bank is different, but I asked specific questions to avoid this. This branch also then tried to place blame on my local branch which suggested the Wrentham branch could contact the checks bank and have a manager release the money. But the Wrentham office claimed to try, but the "back office" wouldn't even release a small portion of the money so my husband could start his job. Ashley then told me her hands were tied and she hung up on me. When I called back, she hung up again and refused to talk to me. Worst business practices: lying, and hanging up on customers.
  By Tiffany Foster, December 15, 2017

Photos